Due to the nature of our products, we are unable to accept returns, exchanges, or refunds. All sales are final. Soi Asé reserves the right to refuse all unauthorized returns, reshipments, and refunds. Once the order has been placed, we are unable to make any changes. In the rare event a package arrives damaged, please refer to our ‘Contact’ page, within 48 hours of receipt shown delivered. Customers must include photos, and order number. By placing the order, you agree to our return and refund policy.